Privacy Statement
UniHealth Primary Care LLC ("UniHealth Primary Care," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, use our website chat feature, or request information or an appointment.
Information We Collect
We may collect information you choose to provide, such as your name, email address, mobile or other telephone number, and the information you include in a website form, chat message, or appointment request.
If you choose to receive text messages, we may also collect and retain your SMS consent choices and related messaging preferences, including whether you opted in or opted out.
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, and the date and time of your visit. We use this information to operate, maintain, and improve the website.
How We Use Information
We may use information we collect to respond to your questions, process appointment or service requests, communicate with you, operate and improve our website, and provide information you request from us.
We send text messages only in accordance with your choices and applicable consent. Appointment-related, customer-care, and promotional messages may have separate consent choices. We send promotional text messages only when you separately opt in to receive them. You can opt out of text messages at any time by replying STOP.
How We Share Information
We do not sell, rent, or lease customer lists or personal information. We may provide information to service providers that help us operate our website and provide services, such as website hosting, appointment support, customer care, and message delivery. These providers may use the information only to perform services on our behalf and are expected to protect it.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers that support our operations, including customer care and message delivery. SMS opt-in data and consent will not be shared with third parties for their own marketing or unrelated purposes.
We may disclose information when required by law or when necessary to protect our rights, the safety of individuals, or the security of our services.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality and understand how visitors use the site. You can adjust your browser settings to limit or disable cookies. Some website features may not work properly if cookies are disabled.
Medical and Sensitive Information
Please do not include personal health information in the website chat, general website forms, or text messages. These channels are intended for general questions and appointment requests, not for emergencies or the transmission of sensitive medical information. For a medical emergency, call 911.
Information Security
We use reasonable measures designed to protect information from unauthorized access, use, or disclosure. However, no website or method of electronic transmission can be guaranteed to be completely secure.
Links to Other Websites
Our website may link to websites operated by other organizations. Their privacy practices are governed by their own policies, and we encourage you to review those policies when visiting their websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
Contact Information
If you have questions about this Privacy Policy, contact us at 954-859-5922 or by mail at 1571 N Palm Ave, Pembroke Pines, FL 33026.